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Policies & Guidelines

Access Policy

The Culture Kartel offers subscription-based services where immediate access is granted upon payment. Here’s a summary of their access policy:


Upon successful payment, subscribers receive an access code or login credentials via email, allowing immediate entry to their platform or services. To activate the subscription, recipients follow instructions provided in the email, typically involving visiting their website and entering the access code or logging in with the provided credentials.


Subscriptions provide continuous access for the specified duration, unless otherwise noted. Auto-renewing subscriptions renew automatically at the end of each billing cycle, with prior notifications allowing subscribers to manage settings. It is essential to maintain the security of access codes or login credentials to prevent unauthorized account access.


For assistance, subscribers can contact customer support. Policies for cancellation and refunds vary by subscription type, detailed in The Culture Kartel's cancellation and refund policy. By purchasing a subscription, subscribers agree to adhere to these terms outlined in the Access Policy for a smooth and seamless experience.

Accessibility Statement

The Culture Kartel is dedicated to ensuring their website is accessible to all users, regardless of ability. They strive to meet the Web Content Accessibility Guidelines (WCAG 2.0, Level AA) set by the W3C, which provide standards for making web content more accessible for people with disabilities. While they aim for full compliance across their site, achieving this in every area is an ongoing effort due to its dynamic nature and regular updates. Minor accessibility issues may occasionally arise as a result.


They encourage feedback from users to enhance accessibility, directing inquiries to their accessibility coordinator, Trent Perrin, at trent.perrin@cultureclub47.com. The Culture Kartel values input that helps them continually improve and aims to bring all sections of their website to the same high level of accessibility.


It's advisable to consult with a local legal advisor regarding specific regional accessibility guidelines before publishing to ensure all requirements are met comprehensively.

Culture Rewards Program

Culture Rewards is open to individuals aged 18 and above residing in eligible regions. To join, members must register through the official app or website with accurate information. Benefits include earning points for purchases, accessing exclusive offers, and participating in member-only events. Points are earned through activities like purchases, referrals, and community engagement, and can be redeemed for rewards as per the rewards catalogue. Memberships are indefinite but may be terminated for policy violations. Privacy is respected, and data is protected. Culture Club 47 Inc. reserves the right to modify the program's terms and conditions, with updates communicated to members. By enrolling, members agree to adhere to these terms and stay informed about any changes.

Cybersecurity Policy

The Culture Kartel's Cybersecurity Policy establishes robust guidelines to safeguard information assets and systems against cyber threats. By adhering to these principles, including stringent access controls, comprehensive information protection measures, and proactive incident response strategies, we ensure the confidentiality, availability, and integrity of our data. Regular audits and employee training reinforce our commitment to maintaining a secure environment aligned with industry standards and regulatory requirements. This policy is integral to our ongoing efforts to mitigate risks and uphold the trust of our stakeholders in safeguarding their information.

Data Collection Policy

At The Culture Kartel, we prioritize the protection and privacy of your personal information. We collect and securely handle data you provide, including personally identifiable information and automated technical data, to enhance your experience on our website and improve our services. Our commitment includes using industry-standard security measures for data transmission and storage. We do not sell your information to third parties without your consent, except when required by law or to provide services to you. By using our website, you consent to how we collect, store, and use your information as described. We periodically update our policies to reflect changes in practices or regulatory requirements, ensuring transparency and trust in our data handling practices.

Employee Code of Conduct

The Employee Code of Conduct at The Culture Kartel establishes clear expectations for ethical behavior and professionalism among employees. It emphasizes compliance with laws, respect for colleagues and stakeholders, confidentiality of information, and the avoidance of conflicts of interest. Safety, integrity, and responsible use of company resources are also highlighted. Violations of the code may result in disciplinary action, underscoring the company's commitment to maintaining a positive work environment. Employees are encouraged to report any breaches confidentially, ensuring accountability and adherence to these standards.

Environmental Sustainability Policy

The Legal Policy and Guidelines for Environmental Sustainability at The Culture Kartel underscore our commitment to environmental stewardship and regulatory compliance. By adhering to local, national, and international environmental laws and standards, we ensure responsible business practices. Through rigorous risk assessment, environmental impact assessments, and efficient resource management, we strive to minimize our environmental footprint and prevent pollution. Our dedication to sustainable procurement, employee training, and continuous improvement reinforces our commitment to achieving environmental sustainability goals. This Policy promotes transparency, accountability, and ongoing collaboration among stakeholders to foster a greener future.


This Policy will be disseminated to all stakeholders and integrated into The Culture Kartel's environmental management framework, with updates communicated as necessary.

Marketplace Rules and Guidelines

Autoculture's marketplace welcomes listings exclusively related to the automotive industry. Each listing must be thoroughly described with high-resolution images of the products or services offered. Essential details such as price, condition, and other pertinent information must be clearly stated to facilitate informed transactions.


Transaction Policies:

All transactions should occur within the designated Autoculture Marketplace section. Sellers are obligated to provide accurate listings and fulfill their offers as described. Clear communication is crucial, and both parties should mutually agree on payment and shipping terms.


Communication and Etiquette:

Interactions within Autoculture should uphold standards of respect and professionalism. Prompt responses to inquiries and a commitment to peaceful issue resolution are expected. Spamming, harassment, or irrelevant content in the marketplace is strictly prohibited.


Compliance and Legalities:

Listings must adhere to applicable laws and regulations. Respect for intellectual property rights is mandatory, and any suspicious activity should be promptly reported. Autoculture reserves the right to remove listings or members violating these guidelines.


We appreciate your cooperation in ensuring a trustworthy and enjoyable marketplace experience for all automotive enthusiasts. Let's make buying and selling a smooth ride!

Non-Payment of Subscription Fee

At Culture Kartel, our non-payment policy aims to balance fair treatment for customers with maintaining our business's financial integrity. We offer a 7-day grace period to accommodate unforeseen circumstances that may delay payment. If payment remains outstanding after this period, we make additional attempts to process payment and maintain communication with customers. In cases where debts persist, we may engage a debt collection agency or register a credit file breach to protect our financial interests. Our priority is to resolve payment issues promptly and amicably through open dialogue and mutually agreeable solutions.


This policy ensures transparency and fairness in managing non-payment situations while fostering positive customer relationships.

Privacy Policy

At The Culture Kartel, safeguarding your privacy and ensuring the security of your personal information is our utmost priority. Our Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.


We collect essential personal information such as your name, contact details, and payment information to facilitate seamless order processing, provide customer support, and keep you informed about your purchases.


Your information is used responsibly for purposes including order fulfillment, customer service, improving our products and services, and sending necessary communications like order confirmations and shipping updates. We may also send promotional emails and marketing communications if you choose to receive them.


Rest assured, we do not sell your personal information to third parties for marketing purposes. However, we may share it with trusted service providers who assist in operating our website or servicing your needs, always ensuring they uphold strict confidentiality.


To protect your data, we implement robust security measures such as encryption, SSL technology, and regular system audits.


You have choices regarding your personal information, including the ability to access, update, or delete it, opt out of marketing communications, and manage cookies through your browser settings.


As our commitment to transparency, any updates to this Privacy Policy will be posted on our website with the date of the last revision indicated.


For any questions or concerns about our Privacy Policy or data practices, please contact us at info@theculturekartel.com or 0413 830 490.


Your trust is invaluable to us, and we are dedicated to maintaining the highest standards of privacy and security in serving you.


This summary encapsulates our commitment to protecting your privacy while providing exceptional service at The Culture Kartel.

Refund Policy and Liability

At The Culture Kartel, our Refund Policy is designed to ensure fairness and transparency in every transaction. We handle refund requests with careful consideration, evaluating factors such as item condition and purchase circumstances on a case-by-case basis.


We strive to minimize disruptions by encouraging customers to review their purchases thoroughly before finalizing them. This proactive approach helps to mitigate the need for refunds and enhances the overall shopping experience.


While we make every effort to ensure safe delivery, please note that The Culture Kartel cannot be held liable for lost or stolen property. However, we are committed to assisting customers in recovery efforts to the best of our ability.


Refunds, whether full or partial, are typically processed within a 30-day period from the date of purchase, ensuring efficient service for our customers.


By selecting options like "Authority to Leave" during delivery, customers understand and agree to waive certain liabilities, contributing to smoother transactions.


We appreciate your understanding and cooperation in adhering to our policies, which are aimed at providing exceptional service while maintaining fairness and integrity.


This policy ensures that The Culture Kartel continues to deliver exceptional products and service, prioritizing customer satisfaction at every step.

Remote Work Policy

The Remote Work Policy at The Culture Kartel underscores our commitment to providing flexibility and maintaining productivity while ensuring operational effectiveness. Employees eligible for remote work are required to adhere to outlined guidelines, including maintaining communication, upholding data security, and meeting performance expectations.


We prioritize the health and well-being of remote employees, encouraging ergonomic workspaces and fostering work-life balance. As business needs evolve, the company reserves the right to adjust remote work arrangements while upholding compliance with all policies and procedures.


This policy promotes a collaborative and efficient remote work environment, aligning with our values of innovation and employee empowerment.


By acknowledging and adhering to this policy, employees contribute to a productive and supportive work culture at The Culture Kartel.

Terms of Service

The Culture Kartel operates under a commitment to transparency and customer satisfaction. By accessing our website and utilizing our services, you agree to abide by our Terms of Service, which outline the conditions governing your interaction with our platform. These terms include guidelines on usage, responsibilities, and limitations, ensuring clarity and mutual understanding between us and our users.


We continuously strive to maintain the accuracy and reliability of the information provided on our site, though we reserve the right to update and modify content as necessary. Our commitment extends to safeguarding your personal information in accordance with our Privacy Policy, ensuring your trust and confidence in our operations.


At The Culture Kartel, we value your patronage and endeavor to provide a seamless online shopping experience. Should you have any questions or require further clarification on our Terms of Service, please do not hesitate to contact us at info@theculturekartel.com.


These Terms of Service are essential for ensuring a secure and fair environment for all users, aligning with our mission to deliver quality products and exceptional service.

Warranty Policy

At The Culture Kartel, we prioritize the quality and integrity of our products and services. Our warranty reflects our commitment to customer satisfaction, offering a full refund or exchange for items purchased through authorized channels, provided they remain in their original condition. It's important to note that warranty coverage requires adherence to proper installation procedures and excludes costs related to shipping.


We emphasize the importance of compliance with legal regulations regarding vehicle modifications, as these can vary by location. Customers are responsible for ensuring their vehicle's compliance with local laws and maintaining its roadworthiness. Our products are intended for track use only, and any modifications should be conducted with this in mind.


For warranty claims, verification of appropriate installation by a qualified mechanic is essential. All claims are subject to review at our headquarters, and parts must be returned for assessment unless alternative arrangements are made.


This policy underscores our commitment to providing high-quality automotive solutions while ensuring clarity and accountability in our warranty and service processes.


This policy will be communicated clearly to all customers, ensuring understanding and compliance across our community of automotive enthusiasts.

Workplace Diversity Policy

At The Culture Kartel's, our commitment to diversity and inclusion is foundational to our identity and success. By fostering an inclusive workplace where every individual's unique background and perspective are valued, respected, and celebrated, we not only enhance our organizational culture but also drive innovation and collaboration. Through equitable employment practices, inclusive culture initiatives, and support for diverse suppliers and employee resource groups, we aim to create an environment where everyone can thrive and contribute their best.


This Workplace Diversity Policy serves as a roadmap for achieving our diversity and inclusion goals. It underscores our dedication to equal opportunity, fairness, and accountability across all facets of our operations. By implementing this policy, we uphold our responsibility to our employees, customers, and communities, ensuring that The Culture Kartel's remains a leader in diversity, equity, and inclusion in the workplace.


This policy will be communicated widely within our organization and to all stakeholders, emphasizing that compliance is mandatory to maintain our commitment to diversity and inclusion.

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